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Do you have an innovative solution? And would you like to demonstrate this solution? [email protected] is hosting an Industry Day, for solution providers and ongoing European funded projects to showcase their solutions and prototypes on Innovative Market Solutions. Since space is limited, please send an email to [email protected] to express your interest to showcase your solution during the Industry Day.
Innovation in social media has both revolutionized the work of public authorities but also increased the pace with which criminals adapt to modern technologies while disrupting markets. The aim of the Innovative Market Solutions Workshop and the adjacent Industry Day will aim to reveal upcoming trends in tools for public authorities and create a platform for discussion between practitioners and solution providers.
For LEAs and other security stakeholders, social media is used for monitoring suspicious content, intelligence gathering as well as engagement with the public. In day-to-day policing, social media have disrupted markets and operationally how public authorities function. Citizens have been empowered, through social media to investigate crimes, identify criminals and report to public authorities. The use of social media and social platforms as hubs for information sharing about certain incidents, criminal acts and suspects between citizens and LEAs has radically changed the interface between LEAs and citizens.
The monitoring of social media and platforms has proven an effective measure for public authorities to extend their reach and gather intelligence beyond traditional means. The amount of data, that advanced tools and solutions can nowadays process were unimaginable only 5 years ago. However, such monitoring is not without its challenges. Individual’s privacy can be undermined and in certain cases it may lead to discrimination including retaliatory actions from public authorities on certain groups.
Yet as we have seen in our previous workshops criminals can use social media to communicate and hide. The Dark Web serves anonymity and facilitates criminal acts. Whole market places for transactions of material and even of human beings have become mainstream on the Dark Web. It has become a hub for recruitment and radicalisation purposes. Whilst ongoing actions by LEAs to remove illegal content such operations are often too diffuse and uncoordinated.
The challenge is to find a balance between individual freedoms, such as freedom of speech, and the need to fight crime. Individual freedoms become an even more vibrant issue when discussing trolling, online hate and lies: Where is the line between the acceptable and unacceptable and what are the repercussions of removing it?